Shipping policy
Shipping Policy
At Bush Optics, we aim to get your order packed and on the road as quickly as possible.
Order Processing
All orders are processed within 1–3 business days.
During peak periods or product launches, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).
Shipping Rates
We keep shipping simple:
- Standard Shipping (Australia Post): $15 flat rate
- Untracked Envelope (small items only): $2 flat rate
Untracked shipping is only available on select small items and does not include tracking or insurance.
Delivery Timeframes
Estimated delivery times after dispatch:
- Standard Shipping: 3–7 business days
Please note these are estimates only and may vary depending on your location and any delays within the Australia Post network.
Tracking
All standard shipping orders include tracking.
You will receive a tracking link via email once your order has been dispatched.
Please allow up to 24 hours for tracking updates to appear.
Shipping Locations
We currently ship Australia-wide.
Delays & Issues
While we do everything we can to ensure your order arrives on time, Bush Optics is not responsible for delays caused by shipping carriers.
If your parcel is significantly delayed or appears lost, please reach out and we’ll help where we can.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
Bush Optics is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Questions
If you have any questions about your order or shipping, feel free to contact us at:
sales@bushoptics.com.au
